Paying your utility bill
Pay in person at City Hall, 1049 State Ave., or place your payment in the brown drop box in the City Hall parking lot.
Pay-by-phone at 360-363-8777. *You will need your current bill number.*
Pay with a hassle-free automatic bank draft that will withdraw payment directly from your bank account. You can request a form by mail or bring a voided check to City Hall and complete the form.
Pay by mail. Remit your utility payment to: City of Marysville, PO Box 128, Caldwell ID, 83606
Full payment must be received in our office no later than 5pm on the due date shown on your bill. Checks or money orders should be payable to "City of Marysville." Do not send cash.
Need help setting up your online account?
The following instructions are for after you've successfully set up a new online profile:
- To add an additional account to your online profile
- To change billing information
- To set up AutoPay - please be sure to complete the autopay set up by checking the "Active" box and then "Update Autopay Schedule".
- To sign up for E-Statements
- To update the security question answer
- To update username and password
Discount and rebate programs
The city offers rate discounts on city utilities and a rebate on some utility taxes other than city utilities to eligible low-income senior and disabled citizens. Apply now for the Utility Rate Discount or Utility Tax Rebate.
Recently repaired a water leak? Submit our Leak Adjustment form once you've repaired your water leak so our Utility Billing staff can determine the appropriate adjustment.
Landlord/Tenant Statement for utility accounts
Landlords are required to complete a Landlord/Tenant Statement for Utility Accounts form that authorizes the city to bill the tenant for utility services.
Webcheck Utility Lien Service
Washington state law requires title and escrow companies to contact cities and other local governments about utility liens when a property is sold. As a utility service provider, the City of Marysville contracts with the Webcheck Canopy, Inc. service: http://Web-check.net.